First and foremost I would like to say; Steve, the owner, is an artist. He is very knowledgeable about the business of auto repair and took the time to explain to me exactly what they were going to do to repair my car. He also reassured me that the mechanicals, the parts that can’t be seen would be replaced with factory new items. His professionalism and his attention to detail add to his list of accolades. Both he and his wife Marte, who runs the office, were friendly and polite. My car was so heavily damaged that it had to be towed to his shop. When I got it back, it actually looked and ran like new again. My compliments to Steve, Marte and all the workers at Rieser’s Auto Body East. I thank you all.